Contact

Contact DecantBD

The fastest way to reach us is WhatsApp.

Chat with DecantBD Support on WhatsApp — or call / WhatsApp 01679123102.

Hours

Every day, 10am – 10pm. Messages sent overnight are answered the next morning.

Payments & delivery

• bKash/Nagad advance: 01679123102 (Personal Bkash/Nagad Number)
• Flat 99tk delivery charge, all over Bangladesh
• COD: orders up to 2,500/- — COD available, but the 99tk flat shipping charge must be paid in advance; orders above 2,500/- — 10% advance of the total cart value is required

What to include

• Order questions: your order number (from the confirmation email or SMS).
• Damage or wrong-item claims: photos of the item and packaging, or your unboxing video, within 48 hours of delivery.
• Advance payments: your bKash/Nagad transaction ID.